Thematic Areas

The EPSA 2009 focused on four highly topical themes:

Performance Improvement in Public Service Delivery

Citizen Involvement

New Forms of Partnership Working

Leadership and Management for Change

What is the European Public Sector Award (EPSA)?

The EPSA brings together the best, most innovative and efficient performers from the European public sector. Outstanding administrative performances are, after all, produced under different conditions within Europe. more information...

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Official Partners

	EU Commission
	Austria
	Denmark
	Germany
	Hungary
	Italy
	Luxembourg
	Netherlands
	Norway
	Poland
	Switzerland

With the Support of:

Province of Limburg

City of Maastricht

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Publications

This book aims to demonstrate that various creative and smart routes to excellent solutions are possible, by analysing success stories in different areas of local public management from seven European cities in the EPSA scheme – Bilbao (ES), Birmingham (UK), Mannheim (DE), Milan (IT), Tallinn (EE), Tampere (FI), and Trondheim (NO). It concludes by presenting seven steps leading to excellence. The only thing left to find out is: are other cities ready to take on the challenge?

In Search of Local Public Management Excellence Seven Journeys to Success

Versión castellana: En busca de la excelencia en la gestión pública local – Siete caminos al éxito

Auf der Suche nach Exzellenz in der Kommunalen Öffentlichen Verwaltung - Sieben Wege zum Erfolg

What kind of ideas are behind the remodelling of the state and public sector, and how have these ideas materialized in practice? In this book the authors illustrate what are the driving forces behind the huge amount of public management reforms over the last three decades. Trends and ideas of public management reforms in practice are validated by data from European Public Sector Award cases (2009 and 2011).

Public Management in the 21st Century

EPSA 2009