EPSA 2013 Leaflet

EPSA 2009

Team

EIPA's Experience and Expertise for Leading EPSA 2009

EIPA is a neutral and impartial institute that benefits from reliable direct links with all EU governments and Institutions
EIPA has more than 26 years of experience in leading-edge training, applied research and consultancy regarding issues of European integration and public management
EIPA carries out training for more than 10 000 public administration employees from all administrative levels and EU Institutions per year. It is known to many practitioners and enjoys a high reputation
EIPA's Board of Governors is composed of representatives from the governments of EU Member States and from countries associated with EIPA
EIPA's Antennae in Barcelona, Luxembourg and Warsaw ensure a high knowledge of the regional aspects of public administration and of its various inter-cultural challenges

	Prof. Dr Marga Pröhl Director General EIPA Maastricht
	Mr Alexander Heichlinger Project Manager EPSA 2009 & Senior Lecturer EIPA - ECR Barcelona
	Ms Melanie Pissarius Junior Officer / Assistant Manager EPSA 2009
	Ms Chaja van Boesschoten Programme Organiser EPSA 2009 EIPA Maastricht

EPSA Theme Leaders

	Performance Improvement in Public Service Delivery Mr Tore Chr. Malterud EIPA Maastricht
	Citizen Involvement Mr Tony Bass EIPA Maastricht
	New Forms of Partnership Working Mr Michael Burnett EIPA Maastricht Co-leadership with Mr Alexander Heichlinger
	Leadership and Management for Change Ms Herma Kuperus EIPA Maastricht

What is the European Public Sector Award (EPSA)?

The EPSA brings together the best, most innovative and efficient performers from the European public sector. Outstanding administrative performances are, after all, produced under different conditions within Europe. more information...

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Official Partners

	EU Commission
	Austria
	Denmark
	Germany
	Hungary
	Italy
	Luxembourg
	Netherlands
	Norway
	Poland
	Switzerland

With the Support of:

Province of Limburg

City of Maastricht

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Publications

This book aims to demonstrate that various creative and smart routes to excellent solutions are possible, by analysing success stories in different areas of local public management from seven European cities in the EPSA scheme – Bilbao (ES), Birmingham (UK), Mannheim (DE), Milan (IT), Tallinn (EE), Tampere (FI), and Trondheim (NO). It concludes by presenting seven steps leading to excellence. The only thing left to find out is: are other cities ready to take on the challenge?

In Search of Local Public Management Excellence Seven Journeys to Success

Versión castellana: En busca de la excelencia en la gestión pública local – Siete caminos al éxito

Auf der Suche nach Exzellenz in der Kommunalen Öffentlichen Verwaltung - Sieben Wege zum Erfolg

What kind of ideas are behind the remodelling of the state and public sector, and how have these ideas materialized in practice? In this book the authors illustrate what are the driving forces behind the huge amount of public management reforms over the last three decades. Trends and ideas of public management reforms in practice are validated by data from European Public Sector Award cases (2009 and 2011).

Public Management in the 21st Century